Hello, I'm Holden.

I am a product person focusing on solving customer problems.
Below you will find some projects I have worked on.

My Product Philosophy:

Empathize

Working with agencies can be expensive, and sometimes the money isn’t well spent. As a collective of freelancers working directly with clients, we’re able to offer transparent rates and processes.

Define

Working with agencies can be expensive, and sometimes the money isn’t well spent. As a collective of freelancers working directly with clients, we’re able to offer transparent rates and processes.

Define

Working with agencies can be expensive, and sometimes the money isn’t well spent. As a collective of freelancers working directly with clients, we’re able to offer transparent rates and processes.

Define

Working with agencies can be expensive, and sometimes the money isn’t well spent. As a collective of freelancers working directly with clients, we’re able to offer transparent rates and processes.

Define

Working with agencies can be expensive, and sometimes the money isn’t well spent. As a collective of freelancers working directly with clients, we’re able to offer transparent rates and processes.

Featured Project

Parts Management

Re-thinking the UI of a workflow that was originally designed for 4 different personas now all handled by 1 user.

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Featured Project

Customer Portal

Created a UI kit to map existing functionality to while also taking a look at the most common features and made them simpler to use.

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Featured Project

My Study Team

Designed a new UX that not only improved the end user experience but gave us greater flexibility in trying to reach business goals.

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Featured Project

Guided Onboarding & Training

Crafted a new onboarding system that greatly reduced time to value and ensured consistent customer training

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Featured Project

Merchant Platform

Crafted a new onboarding system that greatly reduced time to value and ensured consistent customer training

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Featured Project

Merchant Onboarding Program

Created a new drip campaign to onboard and retain new merchants.

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